Prescriptions

We’ve introduced an improved way to contact your surgery via the Dr.iQ Evergreen Life app.

This means you can now order repeat prescriptions with us online via the Evergreen Life app.

Please make sure that you only use the links or QR codes on this page to download the Evergreen Life app if you are registered at Silver End Surgery.

Click here to download the Evergreen Life app on your mobile device or scan the QR code below.

You can also order repeat medication through the NHS app.

Ordering prescriptions through the Evergreen app

https://vimeo.com/1034215537/8fbdd6feb5?share=copy

Please note: we do not accept telephone requests for repeat medication.

How long will this take?

It will take us 7 working days to process your request, so please request in plenty of time. The pharmacy usually also require a few days to process it after we approve it.

If it is difficult for you to get to a pharmacy to collect your prescription, some pharmacies will deliver to housebound patients but this will need to be discussed with the pharmacy themselves.

We cannot agree this for you as the pharmacies are not part of the surgery.

Other important information

At times your doctor will wish to review your treatment and they may ask for you to book a medication review. This is normally completed over the telephone with our in-house pharmacist and should be yearly. Some medications may need more monitoring and you may be asked to book a review sooner than a year.