Global Microsoft Outage - service update

The ongoing global Microsoft outage continues to affect email and some communication systems across our services and other NHS organisations.

Our services continue to operate during their usual opening hours, with business continuity plans in place. We are monitoring the situation closely. You may experience longer waits when contacting us. Thank you for your patience.

Please continue to attend planned appointments unless we contact you to advise otherwise. During usual opening hours, contact your service by telephone or through its app. Please do not contact us by email while the disruption continues.

If you need urgent medical help when your service is closed, use NHS 111 online or call 111. In a life-threatening emergency, call 999.

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Registered patients at Silver End Surgery must be resident within the boundaries of Silver End.

You must be registered at the practice to see a GP or nurse.

Services are available:

Monday: 8am – 6.30pm
Tuesday: 8am – 7.30pm
Wednesday: 8am – 6.30pm
Thursday: 8am – 7.30pm
Friday: 8am – 6.30pm

Named GP

All registered patients are assigned one named GP who is accountable for their care. For more information or to find your named GP, please contact reception.

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