Technical Issues

Dear Patient

We’re currently experiencing technical problems with our phone lines, which may make it difficult to get through to the surgery. Our team is working with our phone provider to resolve the issue as quickly as possible.

If your query is not urgent, please consider using our online services in the meantime. For urgent medical needs, please continue to seek help through NHS 111 or 999 in an emergency.

Thank you for your patience and understanding while we get this fixed

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At Silver End Surgery, we make it easy to register as a new patient. Whether you’re new to the area, switching practices, or registering for the first time, our team is ready to welcome you.

Our goal is to deliver great primary care by improving access, outcomes and patient experience, and we’re proud to do this by living our values every day: caring, ambitious, resourceful, and committed to excellence.

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Safe Surgeries Initiative

We are a Safe Surgery – everyone in our community is welcome at our practice.

Everyone living in England has the right to free care from a GP and we work hard to make sure no one in our community is excluded from healthcare. This means that:

  • When you register with our GP Practice, we might ask for ID or proof of address.
  • However, if you don’t have any and you live in our practice area, you can still register with us.
  • Your nationality or immigration status does not affect your right to register with us.
  • We won’t ask you for immigration documents when you register at our practice.
  • If you are worried about giving us your address, please let us know. Your information is safe with us.

Practice boundary

We accept registrations from patients in the local area. If you are unsure if you live in our boundary area, please click on the link below or call us on 01376 583387.

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