Global Microsoft Outage - service update

The ongoing global Microsoft outage continues to affect email and some communication systems across our services and other NHS organisations.

Our services continue to operate during their usual opening hours, with business continuity plans in place. We are monitoring the situation closely. You may experience longer waits when contacting us. Thank you for your patience.

Please continue to attend planned appointments unless we contact you to advise otherwise. During usual opening hours, contact your service by telephone or through its app. Please do not contact us by email while the disruption continues.

If you need urgent medical help when your service is closed, use NHS 111 online or call 111. In a life-threatening emergency, call 999.

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Home / Patient information / Home visits

Home visits

Home visits are available to you if you are a registered patient. Patients requiring home visits must be housebound because of illness or disability.

If you need a home visit you should call your local branch practice before 10am where possible on:

01376 583 387

A doctor or nurse may call you back to see if your problem can be dealt with over the telephone. It may also be appropriate to send a nurse or arrange a hospital attendance for you.

If the patient has a temperature or a rash, coming to the surgery will do them no harm and will not endanger others, but please let the receptionist know when you arrive.

Visiting is extremely time consuming so please try to attend the practice if possible.

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